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IMPORTANT CUSTOMER NOTICE
Our Energy Assistance portal, bill payment system, the My Washington Gas App, walk-in offices, social media support and call center will be closed Thursday May 23rd through Monday May 27th, for system maintenance. Be aware that your routine account maintenance through self-service will not be available during this time.

Our Emergency Line 844-WASHGAS (844- 844-927-4427) will remain open. Please be advised that the Emergency Line will only be able to assist with true emergencies and will be unable to assist with any questions regarding your account, service, or invoices.

registration

  • Energy Assistance Portal

REGISTER ONLINE: YOUR PROFILE INFORMATION (Step 1 of 1)

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Your first name.
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Your last name.
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The name of the organization with multiple accounts
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Enter phone number in XXX-XXX-XXXX format. Example: 703-750-1000
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Must contain an "@" symbol and end with ".xxx" or ".xx"
  • Must be between 8 to 16 characters
  • Contains at least 1 uppercase and 1 lowercase letters
  • Contains at least 1 numeric value
  • At least 1 of the following symbols: ! @ # $ % ^ & * ( ) _ + - = { } [ ] \ : ; " ' < > , . /
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These questions help us validate the user attempting to reset a password. They are questions chosen when the profile was created.
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Type the answer to the question above, text will be case sensitive.
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These questions help us validate the user attempting to reset a password. They are questions chosen when the profile was created.
?
Type the answer to the question above, text will be case sensitive.
?
These questions help us validate the user attempting to reset a password. They are questions chosen when the profile was created.
?
Type the answer to the question above, text will be case sensitive.
  • Password Requirements

    Passwords must be between eight (8) and 16 characters, and must contain at least one capital letter, one lowercase letter, one number and one of the following symbols (e.g., ! # $ % & ?)
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